💬 Frequently Asked Questions
- Strength of Password Policy and MFA/2FA
- Can't find your school on the login page?
- How to prepare for the STEER Assessment (IT Support)
- How to ensure all students can access the STEER assessment
- How do you keep students engaged after repeated assessments?
- Why do the STEER assessment questions stay the same?
- How can I see who hasn't completed assessments?
- Students can't login
- How do I switch on a new assessment round?
- Why are not all students receiving emails with login details?
- How can I send login emails only to a certain year group or house?
- A student with known Adverse Childhood Experiences has not been flagged as a Priority. Why might that be?
- Why don't students see their Tracking data until they are 15?